The Sales and Marketing Officer is responsible for promoting the organization’s products and services, generating leads, increasing sales, strengthening customer relationships, and supporting business growth initiatives. The role involves implementing marketing campaigns, identifying business opportunities, engaging clients, and supporting brand visibility across digital and physical platforms.

The successful candidate will contribute to expanding the organization’s market presence, improving customer engagement, and achieving sales and marketing targets.

Key Responsibilities

Sales & Business Development
• Identify and pursue new business and sales opportunities.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Conduct client outreach, follow-ups, and customer engagement activities.
• Prepare quotations, proposals, and sales presentations.
• Achieve monthly and quarterly sales targets.
• Support customer retention and relationship management initiatives.
• Conduct market visits and client meetings when required.

Marketing & Promotion
• Assist in developing and implementing marketing strategies and campaigns.
• Promote the organization’s services through online and offline channels.
• Support social media marketing and digital campaigns.
• Create marketing content, including flyers, brochures, posts, and promotional materials.
• Coordinate branding, events, exhibitions, and awareness activities.
• Monitor market trends, competitors, and customer needs.

Customer Service & Communication
• Respond to customer inquiries professionally and promptly.
• Maintain customer databases and communication records.
• Support customer satisfaction and feedback collection activities.
• Represent the organization professionally during meetings and events.

Reporting & Performance Tracking
• Prepare weekly and monthly sales and marketing reports.
• Track leads, conversions, customer engagement, and campaign performance.
• Maintain accurate records of sales activities and customer interactions.

Qualifications & Requirements
• Bachelor’s Degree in Marketing, Business Administration, Sales, Communications, or a related field.
• Minimum of 2 years of relevant experience in sales, marketing, or business development.
• Strong communication, negotiation, and interpersonal skills.
• Experience in digital marketing and social media management is an added advantage.
• Good understanding of sales techniques and customer engagement.
• Proficiency in Microsoft Office and online communication tools.
• Ability to work independently and achieve targets.

Preferred Skills
• Experience in recruitment, education, training, consultancy, or service-based industries.
• Graphic design and content creation skills are an added advantage.
• Knowledge of customer relationship management systems.
• Ability to manage multiple tasks in fast-paced environments.

Key Competencies
• Communication and presentation skills
• Sales and negotiation skills
• Creativity and innovation
• Customer-focused mindset
• Teamwork and collaboration
• Problem-solving and initiative
• Time management and organization

Application Process
Interested candidates should submit:
• Updated CV/Resume
• Cover Letter
• Academic Certificates
• Relevant Supporting Documents
• Contact details of at least two professional referees

Deadline
Applications should be submitted before 27 July 2026.